Refund policy

Thank you for shopping at TEEGANBLU.COM! Please read this policy carefully before placing an order.

All Sales Are Final

• Once an order is placed, it cannot be canceled or changed.
• TEEGANBLU does not offer order cancellations under any circumstances.
• All orders are considered final upon checkout, including pre-orders.
• No returns or exchanges are accepted for items that are not defective.

No Refunds

• TEEGANBLU does not offer refunds for any products, except as outlined below for defective items.
• Please double-check your order details, shipping address, and product selections before completing your purchase.

Exchanges for Defective Items

• TEEGANBLU is not responsible for items damaged by the postal service or carrier during shipping.
• If your item arrives damaged due to postal handling, you must contact the carrier directly to file a claim for a refund or compensation.
• TEEGANBLU will only consider replacements for items that were defective prior to shipping, not for damage caused in transit.
• Buyers are responsible for all shipping costs, including return shipping, customs fees, and carrier charges.

Buyer-Responsible Returns

• All return shipments — for exchanges, refunds, or refused deliveries — are entirely the buyer's responsibility, including shipping, customs duties, taxes, tariffs, and carrier fees.
• TEEGANBLU will not pay any fees associated with return shipments.
• Packages returned without proper payment may be refused or discarded, and the buyer remains liable for the original order plus any incurred fees.

Pre-Orders

• Pre-orders are final sale and cannot be canceled or refunded.
• Payment is processed at checkout.
• No refunds, exchanges, or cancellations are allowed for pre-order items, except for defective items prior to shipping.

Questions & Concerns

For any questions regarding your order, returns, or replacements, please email: teeganblu@teeganblu.com

Ownership

TEEGANBLU and TEEGANBLU.COM are owned and operated by TEEGANBLU LLC.